Privacy by Design

Your treatment search is not an advertising audience.

Health-related search data needs minimisation and clear purposes. Doctors receive reviewed, redacted comparison documents, never your contact details through Trusted Ones.

Platform principles

No advertising audiences

Treatment details belong in neither ad pixels nor medical audience lists.

Identity protected

Trusted Ones never shares your contact details with doctors. The practice identifies the offer when you contact them using the same 7-digit reference that you receive.

Separated data areas

Payment, matching and verification data are designed as separate domains.

Data minimisation

Only information required for the current step is processed.

A protected treatment estimate

The comparison should reveal neither your identity nor the source of the estimate. We therefore redact personal details and information identifying the issuing doctor or practice, including names, logos, addresses and contact details.

The treatment, products and relevant services remain visible. Participating doctors receive only the personally reviewed, redacted version. Automated detection alone is not sufficient for release.

Principles for handling health data

  • data protection impact assessment
  • approved retention and deletion periods
  • versioned consents and legal texts
  • access limited to authorised individuals
  • approved vendors and processing agreements

This information page is not the legal privacy notice.